Queens Local News: Thief Robs Wireless Store in Queens, Stealing $5,000 Worth of Cell Phones - NYPD Seeks Help

A thief stole $5,000 in cell phones from a Cricket Wireless store in Woodhaven, Queens. NYPD released surveillance images and is asking for tips.

By Dan Gesslein

Queens Voice

December 23, 2025 |

QUEENS LOCAL NEWS - A daring thief took matters into his own hands on December 11 when he walked into a Cricket Wireless store on Jamaica Avenue in Woodhaven, Queens, and stole a stash of cell phones valued at a staggering $5,000. The suspect didn’t bother with subtlety—he grabbed boxes of phones off the shelves and walked right out of the store. When a 22-year-old employee attempted to stop him, the thief responded with force, pushing the worker aside before making his escape.

This bold robbery was captured on surveillance footage, giving police a clear image of the thief’s face. The NYPD is now actively searching for the suspect, and they need your help to crack this case.

The Bold Wireless Store Robbery in Queens

Around 6:15 pm on December 11, the suspect walked into the Cricket Wireless store on Jamaica Avenue in Woodhaven. He didn’t utter a word but simply walked up to the shelves, grabbed multiple boxes full of high-end cell phones, and began walking toward the exit. The phones, which were later valued at $5,000, were likely destined for resale on the black market or illegal platforms.

As the suspect made his way to the door, an employee, only 22 years old, tried to stop him from leaving with the merchandise. Unfortunately, the worker’s attempt to stop the thief didn’t go as planned. The suspect pushed the female employee, and the two struggled briefly. In the end, the thief managed to escape, fleeing with the stolen phones in hand. The worker wasn’t injured, but this robbery is sure to have left the store shaken.

Surveillance Video Provides Key Clues

Thanks to nearby surveillance cameras, police were able to capture clear footage of the suspect during the robbery. The video, which shows the thief carrying at least four boxes full of cell phones, offers a detailed image of his face, helping investigators get closer to identifying him.

Thief’s Appearance:

• Gender: Male
• Complexion: Dark
• Build: Medium
• Height: 5 feet 10 inches
• Eyes: Brown

He was wearing all dark-colored clothing at the time of the robbery, including a surgical mask, which made it harder for store employees to identify him immediately.

$5,000 in Stolen Goods: What Was Taken?

The thief’s haul included several high-end cell phones that, according to the NYPD, are worth an estimated $5,000. These cell phones, often popular models, could easily be resold online or through illegal channels. With tech thefts like this on the rise, wireless stores in New York and other cities have been increasing security measures to combat theft.

NYPD Calls on Public for Help

As of now, the suspect remains at large. The NYPD is asking anyone with information related to the robbery to come forward. If you were in the area at the time, or if you saw anything suspicious, you could hold the key to solving this case.

Here’s how you can help:

• Call Crime Stoppers at: 1-800-577-TIPS (8477)
• For Spanish speakers: Call 1-888-57-PISTA (74782)
• Submit tips online: NYPD Crime Stoppers Website
• Submit via X (formerly Twitter): @NYPDTips

How Common Are Wireless Store Robberies in New York?

Robberies at wireless stores have been an ongoing issue in New York City, with criminals targeting stores for high-value electronics like smartphones, tablets, and accessories. These items can quickly be resold for a significant profit, making them an attractive target for thieves. With wireless stores offering the latest technology, robberies like the one in Woodhaven are becoming more common.

If you’re a store owner or customer, it’s crucial to stay vigilant and report any suspicious activity. Even small observations can lead to solving major crimes.

While this incident was a brazen theft, it’s important to remember that the NYPD relies on the public’s help to solve these crimes. If you have any information, no matter how small, it could make a big difference in finding this thief and returning the stolen goods. Stay safe and help keep your community secure by staying aware of your surroundings.

For more information on local crime and safety updates, visit the NYPD Crime Stoppers Website.